How enquiry information is handled
This page explains the basic information used when you contact Mithila Canvas.
Information collected
When you send an enquiry, Mithila Canvas may receive your name, email address, mobile number, location and the product or custom-order details you provide.
How it is used
The information is used to respond to enquiries, confirm product availability, discuss custom work, arrange an order and provide customer support.
Sharing
Customer information is not sold. Order-related details may be shared only where necessary to complete payment, marketplace fulfilment or delivery.
Retention and requests
Enquiry information may be retained for service and order records. To request correction or deletion of information submitted directly to Mithila Canvas, email canvasmithila@gmail.com.
External services
Links to WhatsApp, Instagram, Facebook, YouTube and marketplaces are governed by the privacy practices of those services.
